A place to talk about dealing with psychological hardships

Painful Addictions


Friday, May 18th, 2012

In terms of metrics, my company is not in good shape at all. Our client demanded that we improve our statistics in three months. It has been a challenge for the agent as well as for the support team, to meet the clients demand. We rolled out action plans for improvement, but we are still missing the target. Disciplinary actions were taking place for agents with behavioral issues. Resulting to the disciplinary actions issued, we are falling behind in the number of agents versus the number of calls coming in. To support this need, our human resources department is continuously hiring more people. The agents that were endorsed for certification lacked the quality we are looking for, that is why we are very wary of the employment screening process. Being part of the quality department it is our job to screen if these agents are ready for the job. It is also our main responsibility that they get the necessary tools, training, and support to perform well on the floor. There are still agents that are not performing despite our efforts, and there some that are caught doing dishonest acts. Agents that have previous call center experience are prone to behaving dishonestly. Before they are endorsed to the floor, it is important that these behaviors are straightened out. A dishonest call center agent is usually avoiding taking calls. There are several ways of manipulating the phone so that calls can be avoided without getting caught. At the end, the numbers will speak for themselves , once the report are generated.

Thursday, May 17th, 2012

I have already heard from many of people I know about electronic cigarettes and they say that it is really nice because you will emit no odor or smoke when using it and this makes you able to smoke even in non-smoking places. I asked one of my closest friends then where can i buy electronic cigarettes since I do not see them yet in the malls and it may not be such a good alternative if it can only be bought in the other part of the world. I was very amazed on how easily I could get my hands to this new kind of cigarette because they are sold online and can be bought through a hassle-free and cashless transaction; in fact, you can even make the shift by just ordering their starter kit. One of the factors that I should consider before buying the electronic cigarette is the usability and this can be known by reading reputable reviews about the product. The electronic cigarette should also be customizable so that the parts can be interchangeable and it is also important that they follow the standard sizes of the parts to make it easier for me to change flavors or strengths in the future. No one would really like it if their smoke is disrupted since their battery ran out or to constantly carry a charger around and look for a power source just to charge their cigarette, thus it is important to check the battery life of the electronic cigarette. Since it is the product of new technology, you can definitely choose from a wide range of styles with electronic cigarette, which becomes another factor that I have to consider in buying one.

Wednesday, May 16th, 2012

We all know that Facebook is now the leading social networking site online and there are already millions of users worldwide and a lot of people are actually using this advantage to promote their businesses. I really have seen the changes that the site experienced and I also noticed the emergence of individuals who are promoting their products and services thru this social network because i have been a Facebook user for a long time now. If you would also want to be someone who can promote his or her products and services online, you just have to create a fan page for your business and get more people to like and see your page. I had to buy facebook fans so that the whole Facebook community will notice my page so that I will be able to reach the number of likes that I needed. If you would just wait for your fans to increase naturally, you would have to wait a little longer but if you try this method, you will instantly increase your fans. I noticed that on a very short period of time, my fans were already increased and I did not have to worry anymore about finding possible customers for my products since these individuals can already be my first customers once they would like my page. This is really one of the most amazing tricks that a person can try and would surely change a person’s business status especially if you could really get a lot of clients or customers from those people who became your fans. I have been very thankful for this method and I never had any regrets when I bought some fans.

Tuesday, May 15th, 2012

To prepare our children for a great career, our children are honing their minds as they are exposed academically in school for ten months every year. The coed overnight summer camps is great way for our kids to spend summer because they will be able to discover more about themselves, their skills and interests, and develop their personality. Our children get to interact with other boys and girls of the same age group in the summer camp and they learn to be independent since they will be living away from their family and the luxury of their home for a few weeks. It is very important for parents to choose summer camps that are coed since in the real world, our children will have to interact with both men and women. It is only during activities that the boys and girls are joined together in the coed camps and it is assured that the sleeping quarters for the boys and girls are on opposite wings of the camp sites. There are now many summer camps that are focused on your child’s interest, but the most popular type of summer camp for the past few years is the weight loss camp. If you want your kids to learn, know, and live to have a healthy diet and lifestyle even if they are not obese, you can definitely send them to weight loss summer camp. Some of the types that you can let your children choose from based on their interest are theater and performing arts, recreational and outdoor activities, sports, and art camps. It is very easy to look for available summer camps because these are already posted in the internet and they have even already categorized the camps according to location and camp type.

Monday, May 14th, 2012

Novels about romance, suspense and mystery are the books that I like to read when I was still in high school. My son commented on what I was reading and for a start gave me an eternal security book for me to read because according to him fantasy stories are no longer fit for my age. In order to appease my persistent son, I began reading the books he gave me and I have no regrets whatsoever because the contents of the books are so inspiring. I convinced my friend to shift her interest to reading eternal books instead of novels on romances and I gave her one book for a start. These kinds of books make us understand our true relationship with our Creator for which reason that my friend and I shifted our interest in reading these books. If we still have doubts as to why Jesus sacrificed His life for us, we cannot simply say that we are eternally secured with GOD. When I read the books, I realized that we should focus our mind that Jesus died on the cross because of His love for us. We should start giving thanks to the LORD for all the graces and favors that we received as well as deepened our faith in Him in order for us to attain peace and contentment in our hearts. It is much easier to acquire these kinds of books because when I checked the website, I can do the ordering online.

Sunday, May 13th, 2012

Interior designing is such a pure joy for me and I was so happy ever since that fateful day that I started to watch shows that improved rooms of homeowners. I want to also improve my own room which is a bit cluttered and very gloomy as the light won’t come in that much; I was sure that some room ideas will be helpful. I was watching those television shows but they come so fast and I couldn’t catch up even if I do take notes. After that I had to look for a way to really get some more ideas for my room so that I can really improve on it. I really should have done so long time ago because the things that I got from the internet was very helpful for my project at home. I was so glad with my discovery that I had to call my friends up and let them know about it. There are a lot of websites that teach you a thing or two or lots about design and room decorating. There are even simple steps that you can follow. I was so happy with the results and I didn’t notice that I managed to finish my room in just three days. I loved how my room became brighter after I opened my windows. Our other rooms are just waiting to be made over after a few days. There are basic things that any person should remember when making over a room—any room for that matter. I really am happy I did visit the internet that day when I was about to give up.

Saturday, May 12th, 2012

It is very important that every dollar you spend when running for a government office would translate to a vote because more than the money you spend, you also put in your time and effort. The political sign is the oldest way for a person to campaign for an office but this method has indeed survived the years because it is very effective. It is very important that in your political sign your political affiliation is very visible because this determines your political views and principles, which voters would really consider. You should place your political signs in very strategic places; places where the traffic of people, especially your voters, passing by is high. Since most people only have a few seconds to glance at the political sign, it is very important that you make all the important details in bold letters for them to easily grasp the whole message. If you are looking for a place where you can have your political ads printed at very low cost, then I suggest that you should have it done online. If you make your order online, you can do everything at home, even reviewing and making the necessary corrections in the design since the design and layout will just be emailed to you before they get to send it to the printers. You can also opt to upload to their system your own layout and design, then they will have it printed on the material. If you order online, getting your hands on the final product will not be very difficult because they will be the ones who will deliver the items to the address that you specified.

Friday, May 11th, 2012

Since I was a little girl, I have always gained the love of the kitchen because I love to help my grandma and that is why I have always emphasized to the architect that I would want a grand kitchen when we were planning the house. The architect suggested that we should have granite countertops since it is very durable and long-lasting and I love the idea because there are many wonderful designs that I could choose from and I could even have it customized to suit the theme of the whole house. Granite does not fade and this is a really nice feature for a kitchen countertop because it will certainly be used daily since you need to prepare meals everyday. If you want a countertop that can easily be cleaned, then you should go for granite because with the help of a mild detergent or regular spray, you can easily wipe stains off, making it low-cost maintenance as well. Another thing that needs to be considered in making a kitchen countertop is the space; it is very important that you will be able to freely move around and have a lot of room when you work in your kitchen. What I did for the house was to go online for a hassle-free kitchen stuff shopping and I would not have to worry how to transfer great slabs of materials like granite since the items will just be delivered. There are also many other kinds of materials that you could find online for your countertop like the Caesar Stone Quartz, which is not only scratch-proof but also heat-resistant.

Thursday, May 10th, 2012

It is normal to have some difficulties in getting along with your ill parent and it is not surprising that you will experience a flood of emotions at this moment; there will also be times that you may feel that it is your fault why your parent got ill. Depression is quite common among youths in this situation, and adding to the stress is the fact that youths, girls in particular, are often forced to take on additional responsibilities; but as difficult as things might seem right now, you can cope by beginning to share your fears and anxieties with your parents. Although your parents may find it difficult to talk about such things, they will do their best to show that they are supportive is you respectfully ask them to help you; make a goal of telling your parents how much you love them and share your thoughts positively. You will be helped in this situation if you have knowledge about the illness of your parent and you can ask assistance from your family doctor; if you are well informed about the illness of your parents, you can be more patent, empathetic, and understanding to them and you will be prepared for any physical changes that your parents may suffer such as fatigue, hair loss, or scars. If your parent is recovering at home, help her or him with care and volunteer to do a reasonable share of the household chores; of course, set aside time for your education and schoolwork because it is important. Recreation is also important to help you in becoming a better support to your parent, such as going to beaches like st john resorts.

Wednesday, May 9th, 2012

It has always been a great help for us that we have our dog inside our house because our dogs is the one that really guards our home especially when we are going out somewhere. This dog of mine really wakes me up every day just to be have a walk with me in the part outside the house and this is like an alarm clock for me. I really consider this dog to be very sweet and really different from the rest of the other dogs that I used to have as my pet because I know that this dog is extra special. With this, I am really looking for ways to make sure that I will be doing the best that I can to make my dog in good condition and stay healthy always. My friends suggested me to use this certain dog daycare software because they say that it really helped them a lot, and helped their dogs to be in good condition. The software seems to be very effective somehow and there are a lot of tips on what to do and how to deal with my dog and it is really great! I feel so bad every time I see a stray dog walking on the streets because I know that he has been looking for food to eat, and a shelter to live and I do not want to see my dog that way. I cannot afford to just do not treat my dog right because he has always been a great help, and considerably a family to me which makes me feel not so alone in the house.